PODCAST

How is connectivity driving the EV consumer experience?

Improving the in-vehicle experience for electric vehicles
In this episode, guest host Jeffrey Hannah, Chief Commercial Officer at SBD Automotive, welcomes Manish Mehrotra, Executive Director of Digital Business Planning & Connected Operations for Hyundai Motor North America (HMNA). Their discussion centers on the in-vehicle experience for electric vehicles (EVs) and how connectivity is driving change.
Manish Mehrotra

​Key Takeaways

[1:48] Manish describes his role at HMNA


[2:35] Manish tells Jeff about key initiatives he is working on


[4:44] Manish explains what Experiences Per Mile means to him


[7:15] How the in-vehicle experience differs for EV versus traditional ICE vehicles


[10:36] How connectivity can help break the barrier to EV adoption


[14:05] What should be standardized with connectivity and what should be differentiated between automakers


[16:53] Information about the IONIQ 5, Hyundai's new all-electric SUV


[20:25] Manish's vision for the future of in-vehicle experience for EVs


[24:31] Different types of partnerships Manish expects to see in the industry moving forward

 

Sponsors
Brought to you by HARMAN


Mentioned in this episode:
EPM Advisory Council


Tweetable


“We are committed to the future of mobility with smart, clean, connected, and innovative technologies and integrated solutions designed to be sustainable from the ground up." -Manish Mehrotra, Hyundai Motor North America


EPM is the future and it'll judge how each OEM differentiates the experience inside and outside the car. #EVEPM #ExperiencesPerMile #experience #EV #electricvehicles


The OEMs that recognize that the customer experience and convenience is paramount will eventually differentiate themselves. #ExperiencesPerMile #experience #EV #electricvehicles


Accessible education is important for first-time EV owners to fully understand the experiences their vehicle can deliver. #ExperiencesPerMile #experience #EV #electricvehicles​

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