Unlocking a winning consumer experience with location technology

Featured in this episode is special guest Charity Rumery, Head of Automotive & Industrial Sales at HERE Technologies, and guest host Jeffery Hannah, Director of North America at SBD Automotive. Charity shares how time in the vehicle can be enhanced with the addition of location technology.

Description

This special episode of the Experiences Per Mile podcast is guest hosted by Jeffrey Hannah, Director of North America at SBD Automotive and co-facilitator of the Experiences Per Mile Advisory Council.

Jeff is joined by Charity Rumery, Head of Automotive & Industrial Sales at HERE Technologies and fellow member of the Experiences Per Mile Advisory Council. Charity is a proven leader in the location industry with a demonstrated track record of delivering business results with over 20 years of experience. During the discussion, Charity shares how location technology can unlock a winning automotive consumer experience.

Key Takeaways

[1:50] Charity explains what Experiences Per Mile means to her

[2:40] Creating positive customer experiences in the automotive and mobility industry

[3:38] Achieving efficiency during your time in the car

[5:01] How HERE is enhancing the automotive consumer experience

[7:33] Charity talks about the disruptive changes she has seen across the mobility value chain

[9:13] How consumer habits have changed as a result of COVID-19

[10:56] Charity discusses how the industry is setting forward on an ambitious digital path called CASE (Connected, Autonomous, Shared, and Electric vehicles)

[12:33] Jeff shares the latest statistics about the future of automotive technologies

[13:20] Key trends about data usage and the impact it will have on new services to consumers

[15:15] How HERE is ensuring consumer data privacy

[16:55] A discussion on connected driving developed as a part of the HERE Directions Event can be found at experiencespermile.org

Mentioned in this episode

Experiences Per Mile Advisory Council

HERE Technologies

Tweetables

Jeffrey Hannah, SBD Automotive speaks with Charity Rumery, HERE Technologies, to better understand the integration between the sensors onboard, high definition mapping, and the location technology needed to improve safety. #locationtechnology #mapping #HERE #ExperiencesPerMile #EPM2030

225 hours per year is the amount of time we all spend in our car. So, how can we optimize the Experiences Per Mile? #HARMANConnectsMe #locationtechnology #ExperiencesPerMile #EPM2030

Data is becoming the new fuel for the automotive industry. #HARMANConnectsMe #locationtechnology #data #automotive #ExperiencesPerMile #EPM2030

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